09PETS二級考試精品閱讀文章15

　　太有禮貌

　　一名婦女經(jīng)常光顧一家小古董店，但幾乎從不買什么東西，卻總是對商品和價格吹毛求疵。對于那婦女的粗暴抱怨，經(jīng)理和她的銷售員總是應付了事，但是有一天她做得太過分了。為什么你們店里總是不能得到我想要的東西？那名婦女指責說。

　　職員臉上帶著微笑，沉著地回答道：也許是因為我們太有禮貌了。

　　Too Polite

　　A woman who frequented a small antique shop rarely purchase anything, but always found fault with the merchandise and prices. The manager and her salesclerk took the woman's grumpy complaints in stride, but too far. Why is it I never manage to get what I ask for in your shop? demanded the woman.

　　A smile on her face, the clerk calmly replied, Perhaps it's because we're too polite.